Terms & Conditions
Terms of Use
Guadalupe Valley Women’s Health Care Center
Effective Date: April 2026
Last Updated: April 2026
Welcome to the website of Guadalupe Valley Women’s Health Care Center (“GVWHCC,” “Practice,” “we,” “us,”or “our”). These Terms of Use govern your access to and use of this website, including any content, forms, portals, messaging features, appointment requests, online payments, patient education materials, and related services made available through this website.
By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree, do not use this website.
1. Website Purpose
This website is provided for general informational, educational, and administrative purposes. It may describe our gynecology services, hormone-related services, wellness-oriented offerings, telehealth availability, office policies, appointment request options, and other practice information.
This website is not intended to provide emergency care, diagnosis, or treatment through passive browsing alone.
2. No Emergency Use
Do not use this website, email, contact forms, text messaging, or any website feature for emergencies or urgent medical needs. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
The website is not monitored at all times, and messages submitted through the website may not be reviewed immediately.
3. No Provider-Patient Relationship by Website Use Alone
Your use of this website, including viewing pages, submitting a contact request, requesting an appointment, sending a message, downloading materials, or reading educational content, does not by itself create a physician-patient or provider-patient relationship with GVWHCC or any of its clinicians.
A provider-patient relationship is established only when the Practice affirmatively accepts you as a patient and an appropriate clinical encounter occurs under applicable law and practice policies.
4. Informational and Educational Content Only
All content on this website is provided for general informational and educational purposes only. Website content is not a substitute for individualized medical advice, diagnosis, or treatment. Medical information is general in nature and may not apply to your particular condition, medications, history, risk profile, or clinical needs.
You should not disregard or delay obtaining professional medical advice because of information you read on this website.
5. Scope of Services; No Guarantee of Eligibility
Descriptions of services on this website are informational only and do not guarantee that any service is appropriate, available, covered by insurance, available in your location, or clinically indicated for you.
Services may include gynecology and women’s health services, preventive care, evaluations, follow-up care, hormone-related consultations, and telehealth visits, subject to clinician judgment, licensing rules, patient suitability, technology requirements, and applicable law.
6. “Hormones Done Right” Service Line
The phrase “Hormones Done Right” is used on this website as a branding, marketing, or service-line descriptor associated with hormone-focused services offered through or in connection with Guadalupe Valley Women’s Health Care Center. Unless and until separately established and disclosed, “Hormones Done Right” is not a separate legal entity, separate medical practice, or separate licensed healthcare provider.
All medical services are rendered, if at all, through the applicable legally operating entity and licensed clinicians.
7. Telehealth Services
Certain services may be offered through telehealth where clinically appropriate and legally permitted. Telehealth availability is subject to provider discretion, patient location, technology limitations, scheduling availability, licensure requirements, and clinical appropriateness.
Use of this website does not guarantee that telehealth will be offered, appropriate, or available for your needs. Certain complaints, examinations, treatments, prescriptions, diagnostics, procedures, and follow-up recommendations may require an in-person visit. Texas law provides that telemedicine is subject to the same standard of care as an in-person encounter.
8. Geographic and Licensure Limits
Medical services, including telehealth services, are offered only where our clinicians are authorized to practice and where such services may lawfully be provided. You are responsible for accurately disclosing your identity, age, location, and contact information when requesting care.
We reserve the right to decline services if you are located in a jurisdiction where we do not provide care, where licensure or legal restrictions apply, or where telehealth is not clinically appropriate.
9. No Guarantee of Prescription, Testing, Treatment, or Results
Nothing on this website guarantees that any clinician will prescribe medication, order labs, order imaging, continue prior therapy, recommend hormone treatment, refill medication, or agree with any prior diagnosis or treatment plan.
All clinical decisions are made at the sole discretion of the treating clinician based on medical judgment, applicable law, patient safety, available information, and practice policies.
The Practice does not guarantee any particular outcome, improvement, symptom relief, diagnosis, treatment plan, or patient result.
10. Hormone, Wellness, and Symptom-Related Content
Content regarding hormones, menopause, perimenopause, wellness, fatigue, sexual health, mood, cycle concerns, weight-related symptoms, or related topics is intended for general education only. Individual symptoms can have multiple causes, some of which may be serious.
Website descriptions of hormone-related care should not be interpreted as promises of symptom reversal, disease treatment, improved vitality, improved sexual function, prevention of aging, guaranteed weight loss, or other specific benefits unless expressly supported and clinically appropriate in an individualized encounter.
FTC guidance requires health-related claims to be truthful, not misleading, and supported by evidence.
11. Appointment Requests and Scheduling
Online scheduling, appointment requests, pre-registration, and form completion are convenience features only. Submission of a request does not guarantee acceptance as a patient, appointment confirmation, or treatment.
Appointments are not final until confirmed by the Practice.
We reserve the right to reschedule, cancel, refuse, or limit appointments for administrative, legal, clinical, safety, or operational reasons.
12. Patient Portal and Electronic Communications
As of posted date, this website does not link to a patient portal. In the future, if this website links to a patient portal or secure communication platform, separate portal terms, privacy terms, and patient agreements may apply. Portal use may require account credentials, identity verification, and compliance with specific instructions.
You would be responsible for maintaining the confidentiality of any login credentials and for restricting unauthorized access to your device or account.
13. Text Messaging, Email, and Contact Forms
If you choose to communicate with us by text, email, webform, or other electronic means, you understand that these methods may carry privacy and security risks. While we use reasonable safeguards, no system can guarantee absolute security.
Do not send highly sensitive or time-sensitive medical information through general website forms unless specifically directed to do so through a secure channel.
By providing your contact information, you consent to receive communications from us related to scheduling, administration, billing, operational updates, and, where permitted and consented to, marketing or educational outreach. Your carrier’s message and data rates may apply. Consent to text messaging is not a condition of receiving care unless legally permitted and explicitly stated.
14. Payments; Cash-Pay and Insurance
In the future, this website may describe insurance-accepted services, cash-pay services, membership-style services, self-pay consultations, or other fee-based offerings. Posted pricing, if any, is subject to change without notice and may exclude labs, imaging, medications, pathology, pharmacy charges, facility charges, outside specialists, or other third-party costs.
Insurance coverage is not guaranteed by the Practice. Patients remain responsible for charges not paid by insurance, as well as for self-pay obligations, deductibles, co-insurance, co-payments, non-covered services, missed appointment fees where applicable, and charges authorized under separate financial policies.
Any online payment functionality is provided as a convenience and may be operated by third-party vendors.
15. Third-Party Platforms and Vendors
This website may contain or integrate with third-party systems, including patient portals, payment processors, scheduling systems, telehealth platforms, labs, imaging services, map providers, analytics vendors, chat tools, and other service providers.
We do not control and are not responsible for the content, availability, security, accessibility, or privacy practices of third-party websites or platforms. Your use of third-party tools is subject to their terms and policies.
16. Website Content Ownership
All website content, including text, layout, design, graphics, branding, logos, icons, compilations, downloads, and original materials, is owned by or licensed to GVWHCC unless otherwise indicated and is protected by applicable intellectual property laws.
You may view, download, or print limited portions of the website for personal, non-commercial use only. You may not reproduce, distribute, modify, republish, publicly display, create derivative works from, scrape, or exploit website content without prior written permission.
17. User Conduct
You agree not to use the website:
- for unlawful, fraudulent, abusive, harassing, or defamatory purposes;
- to transmit malware, harmful code, or unauthorized commercial content;
- to interfere with website operations or security;
- to impersonate another person;
- to submit false, inaccurate, or misleading information;
- to attempt unauthorized access to restricted systems or data.
We reserve the right to restrict or terminate access to the website for suspected misuse.
18. Minors
This website is not directed to children under 18. If you are a minor under applicable law, use of portions of this website relating to medical care, portals, appointment requests, or communications may require parent, guardian, or legally authorized representative involvement, except where law allows otherwise.
19. Privacy
Use of this website is also subject to our Privacy Policy and, where applicable, our Notice of Privacy Practices and patient-facing consent documents.
A general website Privacy Policy is not a substitute for the separate HIPAA Notice of Privacy Practices that covered providers are generally required to provide. HHS maintains current model notices for covered healthcare providers.
20. Accuracy of Website Information
We attempt to keep website information current, but we do not warrant that all content is complete, current, or error-free. Service offerings, clinician availability, accepted plans, office hours, pricing, technology requirements, and policies may change without notice.
21. Disclaimer of Warranties
THIS WEBSITE AND ALL CONTENT, FEATURES, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW.
WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, AND FREEDOM FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
22. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GVWHCC AND ITS OWNERS, PHYSICIANS, CLINICIANS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND VENDORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE OR ANY CONTENT, PLATFORM, OR FEATURE MADE AVAILABLE THROUGH IT.
TO THE EXTENT A CLAIM IS PERMITTED, YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING IT.
Nothing in these Terms is intended to limit rights or obligations that cannot lawfully be limited under applicable law.
23. Indemnification
You agree to defend, indemnify, and hold harmless GVWHCC and its owners, physicians, clinicians, employees, contractors, agents, affiliates, and service providers from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of the website, violation of these Terms, violation of law, or infringement of any third-party rights.
24. Governing Law; Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Venue for disputes arising out of or related to the website shall lie in the appropriate state or federal courts located in Texas, unless applicable law requires otherwise.
25. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
26. Changes to Terms
We may revise these Terms at any time by posting an updated version on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
27. Contact
Guadalupe Valley Women’s Health Care Center
1255 Ashby Street
Seguin, Texas, 78155
Phone: (830) 372-0600
Fax: (830) 372-0602
Email: admin@gvwhcc.com